Terms of Service

1. Acceptance of Terms

By accessing and using the NeatLogic Cleaning Agency website (located at www.neatlogic.cc), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you and NeatLogic Cleaning Agency, a cleaning services company operating from 227 Katipunan Ave., Quezon City, Metro Manila, Philippines.

2. Use License

Permission is granted to temporarily download one copy of the materials on NeatLogic's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials
• use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• attempt to reverse engineer any software contained on the website
• remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by NeatLogic at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Service Description

NeatLogic Cleaning Agency provides comprehensive cleaning services for residential and commercial properties in Metro Manila, Philippines. Our services include but are not limited to:

• Regular residential cleaning
• Deep cleaning services
• Post-construction cleanup
• Office and commercial space maintenance
• Move-in and move-out cleaning
• Special event cleanup

All services are provided by trained professionals using eco-friendly products and modern cleaning equipment. Service availability and scheduling may vary based on location and demand.

4. Booking and Payment Terms

Service Requests

All service requests must be made through our official website, phone (+63 2 8433 4455), or email ([email protected]). We operate Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM.

Payment Policy

Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, credit cards, and bank transfers. A 50% deposit may be required for large or specialized services.

Cancellation Policy

Cancellations must be made at least 24 hours in advance to avoid cancellation charges. Same-day cancellations may incur a 50% service fee.

5. User Responsibilities

As a user of our website and services, you agree to:

• Provide accurate and truthful information when booking services
• Ensure safe access to the property for our cleaning staff
• Secure or remove any valuable or fragile items before service
• Notify us of any pets, allergies, or special requirements in advance
• Be present during service or designate a responsible adult to be available
• Not engage in any activity that interferes with or disrupts our services

You are responsible for any damage caused by pets or failure to follow these guidelines.

6. Privacy and Data Protection

Your privacy is important to us. This section explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We may collect personal information including your name, contact details, property address, and service preferences when you book our cleaning services or contact us through our website.

Use of Information

Your information is used solely for providing and improving our cleaning services, communicating about your bookings, and complying with legal obligations.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, NeatLogic Cleaning Agency excludes all representations, warranties, conditions and terms which but for these legal terms and conditions might have effect in relation to this website.

Service Quality

While we strive to provide excellent cleaning services, we cannot guarantee perfect results in all circumstances. The quality of service may vary based on property conditions, previous cleaning history, and specific client requirements.

Website Availability

We do not warrant that this website or its content will be available at all times or that access will be uninterrupted. We reserve the right to modify or discontinue website features without notice.

8. Limitations

In no event shall NeatLogic Cleaning Agency or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on NeatLogic's website, even if NeatLogic's authorized representative has been notified orally or in writing of the possibility of such damage.

Liability Cap

Our liability for any cleaning service-related damage is limited to the cost of the service or Php 10,000, whichever is less, unless gross negligence or willful misconduct is proven.

Insurance Coverage

We maintain comprehensive liability insurance. Claims for damage must be reported within 48 hours of service completion with photographic evidence.

9. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

Upon termination, your right to use the website and our services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

We reserve the right to refuse service to anyone for any reason at any time, including conduct that violates these Terms or that we believe may harm our company, employees, or other clients.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Philippines, and you irrevocably submit to the exclusive jurisdiction of the courts in Quezon City, Metro Manila for the resolution of any disputes.

Any disputes arising from these Terms of Service or the services provided by NeatLogic Cleaning Agency shall be resolved through arbitration in Quezon City, Philippines, under Philippine law.

11. Changes to Terms

NeatLogic Cleaning Agency reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on this page with an updated revision date.

Your continued use of our website and services after any changes indicates your acceptance of the modified terms and conditions. We recommend reviewing these terms periodically to stay informed of any updates.

If you do not agree to any changes, you must discontinue use of our website and services.

12. Contact Information

If you have any questions about these Terms of Service, please contact us using the following information: